Frequently Asked Questions About Cancer Social Work Services

Find out how our social workers at UPMC Hillman Cancer Center can help you and your loved ones cope with cancer.

Oncology social workers have special training to assist you and your loved ones with practical and emotional issues related to a diagnosis of cancer.

We have knowledge about the usual course of cancer, its treatment, and side effects. And, we know how hard the experience can be for you and your family.

At UPMC Hillman Cancer Center, our social workers offer a broad range of services, particularly in the areas of:

Support
Cancer education and resources
Discharge planning
Advocacy

We want you to know that our concern is not only caring for your disease but also caring for your emotional and social well-being.

An oncology social worker can meet with you and your loved ones to explore ways in which we can help.

We can often match your personal concerns with the right community resources and assist you with:

Transportation arrangements
Financial and insurance concerns
Disability applications
Employment issues

We also provide individual, family, and group counseling.

At UPMC Hillman Cancer Center, our social workers can help you and your loved ones in areas such as:

Adjusting to a cancer diagnosis
Adjusting to changes in self-image and sexuality
Advanced directives (living will/durable power of attorney)
Assessments of caregiver assistance at home
Talking with children about cancer
Community resources, support services, and cancer support groups
Coping strategies and stress management
Disability applications
Education and decision-making
Employment concerns
Extended care in a nursing home or rehab facility
Grief counseling
Health insurance and billing
Mental health referrals
Negotiation of the medical care system
Peer support referrals
Prescription assistance programs
Role changes and family adjustment
Temporary housing
Transportation needs

You or your family can request the help of a UPMC Hillman Cancer Center social worker by calling 412-623-2937. Likewise, doctors, nurses, and other members of your health care team can make referrals to Social Work Services.

All interactions with the oncology social worker are confidential and all services are free.